Shipping Policy for SOUK Bangladesh
At SOUK Bangladesh (https://kavoracart.com), we aim to provide a smooth and reliable delivery experience. As a multivendor marketplace, shipping may vary depending on the vendor and location.
1. Delivery Coverage
We currently deliver products across Bangladesh. Delivery availability may vary depending on the vendor’s service area.
2. Delivery Time
- Standard delivery time: 2–5 working days
- Delivery time may vary depending on:
- Customer location
- Vendor processing time
- Courier service availability
Delays may occur during holidays or due to unforeseen circumstances.
3. Shipping Charges
- Shipping charges may vary depending on:
- Product type
- Vendor policy
- Delivery location
- Shipping fees will be displayed during checkout.
4. Order Processing Time
- Vendors typically process orders within 1–2 working days
- Orders are processed after confirmation
5. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) for most locations
- Customers must pay the full amount at the time of delivery
6. Order Tracking
- Customers may receive updates via email or phone
- Tracking availability depends on the vendor and courier service
7. Delivery Attempts
- Courier may attempt delivery multiple times
- If delivery fails due to customer unavailability, the order may be canceled
8. Incorrect Address
- Customers must provide accurate shipping details
- SOUK Bangladesh is not responsible for delays caused by incorrect information
9. Damaged or Missing Items
- If you receive a damaged or incomplete order, contact us within 24–48 hours
- Provide proof (images/videos) for quick resolution
10. Vendor Responsibility
- Vendors are responsible for:
- Packaging products securely
- Dispatching orders on time
- Coordinating with delivery partners
11. Contact Us
For shipping-related inquiries:
Email: hkmanik@gmail.com
Website: https://kavoracart.com
By placing an order on SOUK Bangladesh, you agree to this Shipping Policy.